1. Who is eligible to participate in this program?
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All CardMembers (both Principal and Supplementary) between the ages of 21 to 65 years old are eligible to participate when they subscribe to one of the 3 plans offered. They can also purchase the package for their family and friends aged between 18 and 65 years old.
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| 2. How can I apply to participate in this program? |
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You can apply by:
- Calling our Telesales Department at 03-2167 0526.
- Completing the application form in the promotion leaflet available at all MBF Cards branches nationwide.
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| 3. Can I subscribe to more than 1 plan? |
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Yes, as long as you have sufficient credit limit in your credit card account. However there is a limit of RM500,000 insurance coverage per person.
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| 4. How do I pay for my subscription? |
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Your monthly subscription is auto-deducted from your MBF credit card account on a monthly basis. Cash or cheque payment is not allowed.
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| 5. What is the validity of my membership? |
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The program membership is for 1 year and is auto-renewable for the following years based on the available credit limit in your credit card account.
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| 6. Can I terminate my subscription as and when I decide? |
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Yes, you will be required to notify MBF Cards. However you will not be entitled to a refund.
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| 7. Who underwrites the insurance cover in this program? |
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| 8. Will a medical check up be required prior to me signing up for the program? |
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| 9. How do I make a claim? |
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All claims are to be notified to the insurance company by submitting a duly completed, signed and witnessed claim form. Claims settlement will be made within 7 working days upon submission of all relevant documents.
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| 10. How will I be able to find our more about the insurance cover in this program? |
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You can find out more by either calling our Telesales Department at 03-2167 0526 or by logging on to www.mbfcards.com
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| 11. When will I receive my sign up goodies? |
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You will receive your sign up goodies via mail upon approval of your application. The
Certificate of Insurance will be forwarded to your billing address 1 month upon approval by
Oriental Capital Assurance Berhad.
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