| Online Services |
| |
| Frequently Asked Questions |
 |
1. What is Financial Processing Exchange (FPX)?
Financial Process Exchange (FPX) is a service that offers the participating members a national online payment gateway for any
Business to Business (B2B) or Business to Consumer (B2C) transaction. FPX is jointly developed with Financial Institutions and is owned by MEPS. |
2. How does FPX works?
FPX is ideal for Credit Card bill payment, it offers the ease of payment via the Internet.
- Click on "FPX" icon in the eClub web page.
- Choose preferred bank for debiting purposes.
- Customer will be directed to the banks internet banking website and will be required to key in his/her User ID and Password.
- Upon approval, the amount will be debited from the customer's current/saving account and credited to the customer's credit card account.
- Customer will receive immediately a reference number confirming the transaction.
|
| 3. How will FPX benefit to customers?
- Customers can make payments at any time, anywhere via direct debiting of his/her current or savings account(s).
- Prompt confirmation and notification of payment status.
- Cost and time savings.
|
4. What are the participating banks for FPX?
Currently, there are 6 participating banks:
- Bank Islam
- CIMB Bank
- Hong Leong Bank
- Maybank2E
- Maybank2U
- Public Bank
|
5. Do I have to register before making payments with FPX?
No registraion is required with FPX. You may however, need to have an internet banking account. |
6. What must I have before I can make payments with FPX?
You must have an Internet banking facility with your bank/credit card company. |
7. Are there any charges for payments made?
Yes. It is RM0.50 per transaction. |
8. How can I identify if MBF Cards accepts payment with FPX?
There will be FPX logo in MBF eClub webpage. |
9. What is the operating hours for FPX?
FPX services is available from 7:00 am to 11:00 pm daily, seven days a week, 365 days a year. However, FPX services is dependent on the Internet Banking service availability at the participating banks. |
10. Is there a limit to the number of transactions that I can make in a day?
It is 20 transactions per day. |
11. What is the maximum transaction limit?
The maximum transaction limit is RM5,000. |
