| Can I register VbV on more than one MBF Visa card?
Yes, you can register VbV on more than one (1) MBF Visa Card.
How do I register my MBF Visa card?
Click here to register your MBF Visa card for VbV.
After I register, how long does it take for VbV to become active for my MBF Visa card?
The added protection of VbV is available as soon as MBF Cards confirms that your registration is successful.
What are the system requirements for VbV?
VbV works with most browsers. Please be advised software which prevents pop-up windows may interfere with your use of VbV password.
Can I use Verified by Visa (VbV) from any computer?
You can use VbV at any PC that has an Internet connection and Internet Explorer, Netscape or AOL browser software version 4.0 or above.
What is a Personal Message?
The Personal Message is a message that you create during sign-up. Each time you make an online purchase at a participating merchant, you will be prompted to enter your VbV password. At this time, you'll see your Personal Message and other purchase details. The Personal Message is your assurance that you are communicating with MBF Cards. If the Personal Message displayed in the pop-up box is incorrect, you should not enter your VbV password, but should instead contact MBF Cards Customer Service immediately by calling the phone number on the back of your enrolled MBF Visa card, to report a possible fraud.
What if I forget my VbV password?
You can re-create your VbV password after logging into eCLUB.
If I suspect someone has stolen my VbV password or used it to make fraudulent purchases, what should I do?
Contact MBF Cards Customer Service immediately at 03-2167 7600. |
