| Announcements |
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Beware of Fraudulent SMS and Telephone Calls Requesting for
Banking and Credit Card Information |
MBF Cards would like to alert CardMembers to be vigilant when receiving any SMS or telephone calls claiming to originate from Bank Negara Malaysia or any financial institutions. Based on recent complaints received by Bank Negara Malaysia, there has been an increase in incidents of fraudsters sending SMS and making telephone calls to unknowing members of the public in order to deceivingly obtain their personal banking and credit card information, with the aim of siphoning monies from one's account.
It is important to note the following details: |
- There is no department called “Unit Kad Kredit Palsu” in Bank Negara Malaysia.
- 8659-xxxx is not a Bank Negara Malaysia telephone line.
- Bank Negara Malaysia will NEVER request for personal banking and credit card information via SMS or telephone calls.
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In general, we wish to advise all CardMembers to be cautious of these fraudulent SMS and telephone calls and to be reminded not to disclose your personal banking and credit card information to any unknown party without verification.
For more information, enquiries or complaints please contact or visit:
- BNMTELELINK (Customer Contact Centre)
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Call: 1-300-88-5465 (or)
Email: bnmtelelink@bnm.gov.my |
- BNMLINK (Walk-in Customer Service Centre)
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Block D, Bank Negara Malaysia,
Jalan Dato’ Onn, 50480 Kuala Lumpur.
(Business Hours: Mon–Fri, 9 a.m. – 5 p.m.) |
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We will be operating from our new office from 18 October 2008 onwards.
New Address
MBF Cards Customer Service Centre
Ground Floor,
Menara MBf ,
Jalan Sultan Ismail, 50250 Kuala Lumpur.
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For more information, please call:
24-hour Customer Service Hotline: 03-2167 7600
or
General Line : 03-2167 7000
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Pay on Time with your MBF cards to Get Rewarded |
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Effective 1 July 2008, MBF Cards will be introducing a credit card tiered interest rate scheme to all CardMembers, in an effort to promote prudent financial management on credit card spending and to instill good payment discipline among card users in Malaysia.
Paying your credit card on time has never been more rewarding. All CardMembers have to do is to settle their minimum credit card payment within the due date for a period of 12 consecutive months and you get to enjoy a lower tiered interest rate upon implementation of the scheme by MBF Cards. The table below illustrates the Interest Rate Tiers designed to reward prompt paying CardMembers. |
Number of months minimum payment
received by due date in the past 12 consecutive months |
Interest Rate Charged on Outstanding Payment |
| Per Month |
Per Annum |
| All 12 months |
1.25% |
15% |
| 10 or 11 months |
1.42% |
17% |
| Less than 10 months |
1.50% |
18% |
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| Below is a reminder on the other revisions that will be effective simultaneously: |
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Revised terms |
| Late Payment Interest |
If the minimum payment is not made by the payment due date, a late payment interest will be levied at 1% of the total balance outstanding as at your statement date or a minimum of RM10, whichever is higher (up to a maximum of RM100). |
| Interest Free Period for Retail Transactions |
No interest will be charged for 20 days from statement date if you have paid the full amount of your previous month retail transactions.
If you opt to pay partial or minimum repayment of your previous statement account, interest on your new retail transactions will be calculated from the day the transaction is posted to your card account. |
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You are encouraged to continue exercising prudence in managing all of your credit card repayments and should you require further information, please call our 24-hour Customer Service Hotline at 03-2167 7600.
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Introducing Our New MBF Cards Kajang Branch
We are pleased to inform you that we have included a new branch in Kajang to serve you better.
In the vicinity of Kajang Town, Semenyih, Bangi, Balakong, Putrajaya/Cyberjaya, Sepang,
Ulu Langat, Dengkil, KLIA, Salak Tinggi, Cheras 9th mile onwards, Sg Pelek and UKM Bangi
MBF Cards (M'sia) Sdn Bhd
Kajang Branch
58, Jalan Raja Haroun,
43000 Kajang, Selangor
Phone: 03 - 8739 7007
Fax: 03 - 8739 9009 |
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Kota Kinabalu Branch Relocation
We are pleased to inform you that we are relocating to our new office premise commencing 1 July 2008.
New Address
Lot No. G5 - G7, Ground Floor,
No. 1 Jalan Sagunting Bangunan Uni Asia
88000 Kota Kinabalu, Sabah.
Our telephone and fax number remains unchanged.
You can call us at:
General Line: 088-269 555 •
Customer Service: 088-247 555
•  : 088-246 633
or fax to us at:
Customer Service: 088-241 354 •
Merchant Sales: 088-253 803
•Direct Sales: 088-253 497
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Effective 1 August 2008, our branch business hours are from Monday - Friday: 8.30 am - 5.00 pm.
Please take note that our branch will be closed on Saturdays, Sundays and Public Holidays. |
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 is now available 24 hours |
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You can now enjoy payment convenience wherever you are with |
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Just call MBF Cards Customer Service at 03-2167 7600 and settle your utility bills, faster and easier. |
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MBF Cards Ampang Point Service centre provides one-stop payment convenience and more
Visit our Ampang Point branch for a full fledge of credit card, utility bill payment and pre-paid phone reload services.
We are open 7 days a week, including Public Holidays from 11am-8pm |
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BUTTERWORTH BRANCH RELOCATION
Our Butterworth branch is now located at the following address:
Address :
No. 37 Jalan Todak 2, Bandar Sunway,
13700 Seberang Jaya, Seberang Perai,
Pulau Pinang.
Customer Service : 04-3982000 (Hunting)
Call N Pay : 04-3904333 (Hunting)
General line : 04-3977166 (Hunting)
CS Fax : 04-3989006
General Fax : 04-3977191
Business Hours :
Monday - Friday : 9.00am - 5.30pm
2nd, 4th & 5th Saturdays : 9.00am to 1.00pm
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BONUSLINK POINTS EXCLUSIONS
All transactions made with MBF cards will be accorded with BonusLink points except for the following:
• Transactions at petrol stations
• Cash advance
• Government bills including assessment bills, quit rent and taxes |
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CARD REPLACEMENT HANDLING FEE
A nominal fee of RM 25 will be charged as handling fee for replacement of cards and for any request for conversion of cards. |
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